Communication tools and accessories sales and service. Aastra, 2N®, Siemens, Nortel, Gigaset, Konftel etc.

Maintenance Contract is helpful!

PBX Maintenance Contract will give to client a sense of security and many other advantages, like:  

Free remote PBX changes*
Minor maintenance work on-site for free*
Equipment and spare parts guarantee exchange for free
New equipment and spare parts for 10% discount
Major work, construction and extensions for up to 30% discount

* Maintenance Contract idea is to cover all expense for PBX configuration and maintenance. We set only one restriction to avoid abuse: works for up to 1 hour at a time, up to 12 times a year are free of charge what makes the volume of work up to 768 EUR.

Ask for an offer!

Communication equipment maintenance, repair and cabling price-list

ELISTA offers a complete range of solutions to support voice services. General price list gives a quick tour of the works offered.

 

NoService Price    Client with Maintenance
Contract
(-30%)
1 PBX setup and diagnostics via modem from service center, for up to half an hour. 25,00 € 17,50 €
2 Data requests from PBX, consulation via telephony 15,00 € 0 €
3 PBX diagnostics, maintenance and installation in client´s premises (includes visit fee and work for 30 minutes)* 42,00 € 29,40 €
4 PBX diagnostics, maintenance and installation in client´s premises, every additional 30 minutes* 22,00 € 15,40 €
5 The cost of transport of goods within Estonia 6,00 € 4,20 €
6 The service fee, in addition to the per kilometer of the work carried out at the customer site, which is located farther than 49 km point of the expert 0,30 € 0,21 €
7 The work carried out outside normal working hours by a factor X2 X2

All prices are without VAT. 20% 
* cabling works only up to 40% discount

Large-scale works are carried out on the basis of the bid.

Maintenance agreement is a contract for the work done for free. Price list will be settled if the volume exceeds the Contract work ordered.

 

Warranty and Repair

Warranty period

All works made my ELISTA have 24 month warranty. New items purchased from ELISTA have a warranty period given by the manufacturer. In general, the warranty given by the manufacture is 12 months.

Used, reconditioned, and/or repair equipment has a warranty from 3 to 12 months. Pleas specify the terms individually.

Warrant service

ELISTA organizes the warranty service for all items bought from ELISTA and all works made by ELISTA.

If you have a need for warranty service, pleas contact ELISTA service center by e-mail or by telephone to specify the best way to handle your problem.

Repair

Elista organize the repair capability of the equipment sold.

To specify your products repair price and opportunities pleas contact ELISTA service center.

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Service Center

Phone: (+372) 606 3333
Fax: (+372) 606 3344
E-mail: hooldus@elista.ee

ELISTA service center is open weekdays from 8:30 to 17:00 or as accordance with your contract.

Sales

Phone: (+372) 606 3335
Fax: (+372) 606 3344
E-mail: elista@elista.ee
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