Communication tools and accessories sales and service.
Unify, Siemens, Mitel, Aastra, Ericsson, Wildix, Nortel, Gigaset, Konftel etc.
Permanent Contract is helpful!
By signing a fixed fee telecommunication service or telephone exchange service contract, the customer wins every month! The monthly contract price includes:
• Remote data queries and any configuration changes to an existing configuration
• On-site equipment maintenance and spare parts guarantee exchange
• One visit with quarterly technical work to all clients who have a permanent contract with a volume of more than 199 euros per calendar month.
Communication equipment maintenance, repair and cabling price-list
ELISTA offers a wide range of solutions to support voice services of different manufacturers.
| No | Service | Price | Client with Permanent Contract |
|---|---|---|---|
| 1 | PBX setup and diagnostics via remote management from service center, for up to half an hour. | 35,00 € | 0 € |
| 2 | Consulation via telephone | 15,00 € | 0 € |
| 3 | PBX diagnostics, maintenance and installation in client´s premises (includes visit fee and work for 30 minutes) | 55,00 € | 55,00 € |
| 4 | PBX diagnostics, maintenance and installation in client´s premises, every additional 30 minutes | 35,00 € | 35,00 € |
| 5 | The cost of transport of goods within Estonia | 8,00 € | 0 € |
| 6 | The service fee for a client outside of Tallinn and Tartu | 0,40 €/km | 0,40 €/km |
| 7 | The work carried out outside normal working hours by a factor | x2 | x2 |
All prices are without VAT
Large-scale works are carried out on the basis of the bid.
Warranty and Repair
Warranty period
All works made my ELISTA have 24 month warranty. New items purchased from ELISTA have a warranty period given by the manufacturer. In general, the warranty given by the manufacture is 12 months. As an exception, Wildix offers a warranty of up to 60 months on all of its devices.
Used, reconditioned, and/or repair equipment has a warranty from 3 to 12 months. Please specify the terms individually.
Warrant service
ELISTA organizes the warranty service for all items bought from ELISTA and all works made by ELISTA.
If you have a need for warranty service, please contact ELISTA service center by e-mail or by telephone to specify the best way to handle your problem.
Repair
Elista organizes the repair capability of the equipment sold.
To specify your products repair price and opportunities please contact ELISTA service center.